Customer support for billing, account access, and product questions.

Support is currently handled through email. The target response window is within 2 business days.

Email support@evidenceatlas.io for help with billing, account access, or product questions.

Include the workspace name, the email address on the account, and a short description of the issue so support can respond faster.

Billing questions, renewal confusion, or customer portal issues.
Password reset and account access problems.
Workspace billing permissions for owners, admins, and members.
Questions about why billing status or premium access looks stale after checkout.
General product support for current features and account settings.

Need a password reset? Use the forgot password page.

For policy or billing-reference details, review the billing policy, terms, and privacy policy.